General
The present Terms & Conditions of Sale apply exclusively between GOLAY Pte Ltd (further on “Us”), and any person visiting or buying via the site www.swisskubik.com.sg (further on “you”).
These Terms & Conditions of Sale can be modified at any time; the conditions applying are the one in force at the date the order was placed. You declare being aged of at least 18 years old and having the legal capacity or a parental authorization that allows you to place an order on the site.
Order Confirmation
After having placed your order, you receive an e-mail that confirms the elements of your order and that informs you about the availability, the shipment mode and expected delivery time. This electronic mail forms thus the sale contract between You and Us. If for a reason independent of our will, one or more articles could not be delivered within the times indicated, we would send you a new e-mail to keep you informed about the new expected date of availability of the out-of-stock item(s).
Payment
Prices displayed on the website are quoted in Singapore Dollar (SGD) and include GST 7%.
Payment can be made by secure PayPal and Stripe payment systems. Singapore payments can also be made by bank transfer (bank account details will be shown on your order confirmation email) or PAYNOW (UEN 198004213W).
Except for delivery in Singapore, where the computer system automatically includes the GST when ordering online, payment of any GST/VAT taxes and customs duties applicable in the country where GOLAY Pte Ltd sends the product must be paid by the purchaser. Any order placed on the website www.swisskubik.com.sg cannot be cancelled, in no case whatsoever, once the products are sent.
Shipping
Models available on stock are usually shipped within 3 to 5 working days upon receipt of payment. Upon shipment, delivery time is approximately 1-3 working days within Singapore and 3 to 5 working days outside Singapore. Shipments in Singapore are arranged via a local courier company (Speedpost, XDel, etc.)
Shipments outside Singapore are arranged via international courier company with tracking and signature.
Taxes
Prices in SGD for orders to be delivered in Singapore are inclusive of GST 7%. Orders placed on www.swisskubik.com.sg in MYR/USD for delivery outside Singapore could be subject to possible taxes and customs duties that are imposed when the parcel reaches destination. These customs duties and possible taxes applicable to a product are at your charge and under your own responsibility. We thus recommend you to contact your respective country tax and customs authorities for information.
Risk and Property
Risk of damage to or loss of the Goods shall pass to the Buyer at the time of delivery or if the Buyer wrongfully fails to take delivery of the Goods, the time when GOLAY Pte Ltd has tendered delivery of the Goods. Notwithstanding delivery and the passing of risk in the Goods or any other provision of these Conditions the property in the Goods shall not pass to the Buyer until Golay Pte Ltd has received full and cleared payment of the price of the Goods
Items may be exchanged or returned for refund within 10 days of delivery.
Items must be returned in their original packaging with all accessories, instruction manual, warranty cards, shipping documents and invoice.
Guarantee and responsibility
Provisions of responsibility
We are committed to take all the care to ensure an impeccable service to our customers in line with our Terms & Conditions of Sales. Nevertheless, we cannot be held responsible for any unforeseen and involuntary delay or non-conform delivery due to an out-of-stock condition from our manufacturer.
Moreover, minor differences between the photographs, text and description of the products on the website and the actual product may occur for which our responsibility is not engaged.
Provisions of the guarantee of products
SwissKubiK watch winders enjoy a 3 years international warranty.
We commit to replace the possible defective products provided malfunction has not been caused by mishandling or wrong manipulation from the customer. Defective products that can be replaced or repaired will not be refunded. If a model cannot be repaired or is not available for replacement, GOLAY Pte Ltd reserves the right to propose an alternative and similar model of the same or higher value.
In the event of request for repair of a product whose guarantee has expired, the prices charged will be those applicable at the time of the request. A preliminary estimate can be requested from the manufacturer at a cost of SGD 100.- (or equivalent in other currencies), deductible from the invoice if the repair is carried out. Should the repair not be carried out, the product will be returned at customer expenses unless otherwise instructed by the customer.
Governing Law and Jurisdiction
These general conditions of sale are subject to Singapore law. All disputes relating to the commercial relationship between You and Us are subject to the jurisdiction of the Republic of Singapore.
